Tired of filling out mountains of claim forms and waiting months to be paid? Check out Inxeption Shipping Protection. Claims are resolved in as little as 7-10 days!
Or call 888.852.4783
Still not sure? Have questions?
Call 888.852.4783 to speak to one of our experts, or
Nobody understands doing business online like Inxeption. Whether you want to sell one product or digitally transform your entire company and supply chain, Inxeption can help you sell, ship, finance, insure, and get real-time insights into your business. Find new customers and drive revenues—fast.
We're a cloud-based, mobile-friendly platform so you never have to worry about upgrading software. See why smart companies are joining us to Do Business Better.
Inxeption is helping collaboration solutions provider, Vibe, Do Shipping Better for its intuitive digital whiteboards.
Using Inxeption has made our shipping costs much more predictable. They've helped us make our customers happier, since we can pass along our savings and deliver their Vibe Boards on time. With Inxeption, we have peace of mind—logistics is one less thing we have to worry about!
Jian Zhao, Vice President
Inxeption works with a respected provider of comprehensive shipping insurance coverage to make sure the claims process is as streamlined as possible.
With Inxeption Shipping Protection, you won't have to haggle over unpaid carrier liability claims. The average claim is settled in just 7-10 days once supporting documentation is submitted.
Shipping Protection is integrated into our shipping platform, so you can get one-screen simplicity managing orders and shipping products. You don't have to spend time insuring each and every order. Do Shipping Better with Inxeption!
Whether you're a consumer or a business, it's likely you've experienced some kind of shipping mishap in the past. The most common shipping issues tend to include stolen, lost, or damaged-in-transit packages.
In this article, we will cover the main things you need to know about protecting your shipments as a business in order to mitigate risk.
Shipping insurance, also sometimes referred to as "parcel insurance" or "cargo insurance", refers to the service of protecting against lost items, damaged items, or other mishaps through a major carrier. If a shipment doesn't reach the buyer in the shape it should be in, the shipper (or merchant) is eligible to be reimbursed for the declared value of products that were shipped via the insurance company or provider.
Carrier limited liability coverage offered by a freight or parcel carrier (e.g. postal service) is not the same as being insured for the value of the goods being shipped. Carriers have a legal financial responsibility to their customers when goods are lost or damaged, but only in certain circumstances, and only up to a certain amount.
The carrier limited liability insurance provided through your carrier will often reimburse damage or loss up to $100 for individual parcels, or for cents on the pound of the total weight for freight shipments. Even for this amount of compensation, the shipper must prove loss or damage is the direct result of carrier negligence. While you can purchase additional carrier liability coverage, the same rules apply. At Inxeption, we believe you should consider getting real shipping insurance that offers more comprehensive protection.
Damaged packages can ruin your brand's reputation, diminish customer loyalty, and increase switching potential among customers. If you carry shipping insurance, you will have the financial flexibility to offer immediate replacements or refunds or other services to compensate for the bad experience. For a business, the costs of shipping mishaps can be significant both in terms of time and money. To determine how to address loss and damage and if shipping insurance makes sense for your business, it depends on the volume of your shipments and the value of the products being shipped.
Each provider prices shipping insurance a bit differently. It might depend on the zip code you are shipping to and what their specific insurance premiums are for the types of coverage they offer.
Using Inxeption, protection for your shipments is a seamless process and simply becomes part of the logistics transaction.
The advantage of working with Inxeption is that we want to help you Do Shipping Better. That means making it easy to offer you true shipping protection for your shipments. With some Transportation Management Systems, you only get carrier liability.
If you purchase shipping insurance externally or even directly through your shipping carrier, it is important to review the terms and conditions.
Depending on what carrier or type of insurance you are using, the claims process might vary. If you use a third party insurance provider, you might submit the claim and supporting documentation directly to their accounting or claims department as opposed to the carrier directly. If you ship through a carrier, you will submit the claim directly to their claims department.
Generally, regardless of the process for submitting and filing a claim on insured packages, you will need information about the shipment including shipment details, claim reasoning, proof of value, and evidence of insurance.
Inxeption Shipping Protection gives you seamless access to insurance coverage as part of the logistics transaction. You will have peace of mind knowing you have protected your shipments in the event of loss or damage. If you do have a claim, you have simple, online claims processing for faster payout.
Disclosures: Insurance products and services offered through McGriff Insurance Services, Inc., a subsidiary of Truist Insurance Holdings, Inc.