Bookings agent
Bookings agent: every guest welcomed properly
Welcomes every direct booking in the guest’s language: confirmation, pre-arrival message, change and cancellation notices.
Bookings agentRun log
TriggerNew direct booking RES-20431
- get_booking()2 adults, 3 nights, language: GermanAuto
- send_booking_email()Confirmation sent in GermanAuto
ResultGuest received the confirmation; the message is in the booking history.
What it does
- Confirmation e-mail for new bookings
- Directions and check-in time 1–3 days before arrival
- Change and cancellation notices
- Alerts the team when something is unusual
What it asks you
- Refund amounts and cancellation fee explanations
How it is measured
- Time to confirmation e-mail
- Share of guests with a pre-arrival message
- SEO agentAI-01 · Search visibilityKeeps pages indexed and ranking.
- Content agentAI-02 · Pages and articlesWrites and updates hotel copy.
- Bookings agentAI-03 · Guest messagesWelcomes guests, reports changes.
- Reviews agentAI-04 · Google reviewsAsks consenting guests for a review.
- Guest Desk agentAI-05 · Chat and e-mailAnswers guest questions, 24/7.
Permission rules live in code, not in the agent
Defined tools
An agent uses only authorised tools; it cannot touch the database, e-mail or the internet directly.
Hotel identity is injected
Reaching another hotel’s data is technically impossible.
Three-strike rule
If a job fails three times it stops and the operations agent opens an incident.
Every message signed
Every message an agent writes carries an AI signature. No agent hides that it is AI.
Join the founding hotels.
For the first 3–6 months we work with a limited number of hotels. Tell us briefly about yours; if it fits, our founder gets in touch.