Reviews agent: reviews from consenting guests
Asks guests for a short, personal review after check-out. Writes only to guests who gave consent.
TriggerEvery day 11:00
- list_review_candidates()5 guests checked out yesterday; 3 gave consentAuto
- request_review()Request sent in ItalianAuto
- request_review()Guest without consent: blockedBlocked
ResultSending without consent was blocked in code; the agent has no way around it.
What it does
- Finds consenting guests
- One-sentence request in the guest’s language
- Tracks your Google rating
- Never writes to the same guest twice within 180 days
What it asks you
- Nothing: the system does not allow guests without consent
How it is measured
- Requests sent and clicked
- Google rating and review count
- SEO agentAI-01 · Search visibilityKeeps pages indexed and ranking.
- Content agentAI-02 · Pages and articlesWrites and updates hotel copy.
- Bookings agentAI-03 · Guest messagesWelcomes guests, reports changes.
- Reviews agentAI-04 · Google reviewsAsks consenting guests for a review.
- Guest Desk agentAI-05 · Chat and e-mailAnswers guest questions, 24/7.
Permission rules live in code, not in the agent
Defined tools
An agent uses only authorised tools; it cannot touch the database, e-mail or the internet directly.
Hotel identity is injected
Reaching another hotel’s data is technically impossible.
Three-strike rule
If a job fails three times it stops and the operations agent opens an incident.
Every message signed
Every message an agent writes carries an AI signature. No agent hides that it is AI.
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